Support

Email hello@culina.fit and we'll get back to you, usually within two working days. It helps to mention your phone model and what you were doing.

Quick fixes

“Recipe AI isn't available right now”

Check that you're online, then try again. If you've reached today's limit, the app says so; limits reset at midnight.

A photo is still loading

Photos are made the first time you add an ingredient or open a recipe and can take up to a minute. They load instantly after that.

I bought Premium but the app doesn't show it

Open the Premium screen and tap Restore purchases. Make sure you're signed in to Google Play with the same account you used to buy.

Cancel a subscription

Google Play > your profile picture > Payments & subscriptions > Subscriptions > Culina > Cancel.

Change my diet, allergies or name

Profile > Dietary preferences > Edit. Your answers are saved straight away.

Deleting your data

Culina has no accounts, so everything about you lives on your phone. To delete it, go to Settings > Clear all local data, or uninstall the app. To ask us to delete analytics or crash data linked to your device, email hello@culina.fit with the subject “Delete my data”. See the privacy policy for details.